Team Leader Spatial and Customer Information

Here at CBCity

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

The role

CBCity is seeking a Team Leader Spatial and Customer Information to lead the delivery of high-quality, customer-focused services and ensure the accuracy and effectiveness of Council’s spatial information systems.

This role is key to driving innovation and maintaining reliable data to support decision-making across the organisation.

Duties will include but not be limited to:

• Lead and coach the team to achieve service and performance outcomes.
• Continuously improve processes and customer experience through service reviews and capability development.
• Manage Council’s GIS and property systems, ensuring accurate data and high-quality outputs.
• Oversee property numbering processes and maintain the Name and Address Register.
• Deliver high-level customer service with a focus on continuous improvement.
• Lead projects and perform additional duties aligned with skills and experience.

For a full list of duties, click HERE to review the position description.

You will have

• Tertiary qualifications in Spatial Information, GIS, or a related field.
• Current driver’s licence.
• Proven leadership experience in managing teams to achieve results.
• Strong background in spatial information services and GIS systems.
• Expertise in property and related spatial systems.
• Excellent communication skills for both technical and non-technical audiences.
• Strong collaboration and stakeholder engagement skills.
• Demonstrated alignment with Council’s values.

Desirable, but not essential: experience working in the public sector, and proficiency in using MapInfo or AutoCAD.

A valid Working with Children Check (WWCC) is required for this position.

The salary range for this opportunity starts at $122,553 (Grade J, Step 1) + Super. Salary is negotiable dependent on skills and experience.

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Deane Parrott (Coordinator Information Management) at deane.parrott@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Monday 21 July 2025.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community, and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.