Senior Payroll Officer

Here at CBCity

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

The role

The payroll team at CBCity is currently in an exciting period of transformation. With the implementation of a new HRIS and a shift from paper-based to fully online processes, we’re modernising how we work and we’re looking for a skilled Senior Payroll Officer to be part of our team.

As a key member of the team, you’ll play a critical role in ensuring the continued delivery of accurate, timely, and compliant payroll services throughout this transition and beyond. Reporting to the Team Leader Payroll, you'll be responsible for maintaining employee master data, supporting end-to-end payroll processing and reporting, and ensuring alignment with relevant legislation, industrial instruments, and Council policies.

You are a detail-oriented professional with a strong focus on accuracy, compliance, and service excellence. This is your opportunity to step into a pivotal role where your expertise will directly contribute to the efficiency and reliability of payroll operations across the organisation.

You’ll also have the opportunity to support continuous process improvement and help embed new systems and practices that enhance service delivery for all CBCity employees.

If you're ready to bring your payroll expertise into a dynamic, supportive, and forward-thinking environment, we encourage you to apply.

Duties will include but not be limited to:

• Ensure accurate and timely payroll processing in accordance with relevant legislation, industrial awards, and Council policies, while delivering a high standard of customer service.
• Support the Team Leader Payroll as second-in-command (2IC), providing expert advice, operational support, and leadership to enhance team capability and service delivery.
• Manage and coordinate fortnightly pay runs, ensuring compliance with established procedures, meeting payroll deadlines, and achieving accuracy benchmarks.
• Maintain, verify, and safeguard the integrity, accuracy, and confidentiality of employee master data, salary records, and payroll systems to support reliable outcomes.
• Oversee the processing of timesheets, leave applications, and workers’ compensation payments, reviewing payroll exceptions to ensure accurate remuneration.
• Liaise with external bodies including superannuation funds, unions, financial institutions, and collection agencies to ensure accurate deductions and full compliance.
• Administer all superannuation and ATO-related processes (including payments and reporting) in line with Council obligations and statutory requirements.
• Provide professional and timely responses to payroll and personnel enquiries, maintain detailed payroll documentation, remain up to date with legislative and system changes, and actively contribute to process improvements

For a full list of duties, click HERE to review the position description.

You will have

• A minimum of five years’ demonstrated experience in payroll.
• Proficiency in SAP, WFS or comparable HR and payroll systems, with expertise in maintaining employee payroll master data, payroll reporting, compliance and risk management.
• Extensive experience in managing end-to-end payroll processing.
• Strong knowledge of interpreting and applying industrial awards.
• Advanced skills in spreadsheets and Microsoft Office suite.
• Demonstrated ability to effectively plan, prioritise and manage workloads.
• Proven track record of meeting deadlines within a fast-paced environment.
• Strong analytical and problem solving capabilities.
• Sound understanding of financial processes relevant to payroll principles.

Experience in payroll process improvements and knowledge of SAP Query Manager are advantageous but not essential.

The salary range for this opportunity starts at $90,858 (Grade G, Step 1) + 11.5% super. Salary is negotiable dependent on skills and experience.

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Lee-Anne Lee (Team Leader Payroll) at Lee-Anne.Lee@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Tuesday 15 July 2025.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.