Learning & Development Officer

Here at CBCity
The City of Canterbury Bankstown is one of the largest Councils in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

The role
We’re looking for a proactive and people-focused Learning and Development Officer to join our People and Performance team. In this permanent full-time role, you will coordinate Council’s internal training programs and support workforce development by consulting with teams, managing budgets, and leading training initiatives that align with CBCity’s strategic goals.

This is an ideal opportunity for someone with strong stakeholder engagement, coordination experience, and a passion for supporting continuous learning in a dynamic organisation.

Duties will include but not be limited to:
• Coordinate internal training plans and manage training budgets
• Consult with business units to prioritise learning needs
• Lead the delivery of WHS and compliance training programs
• Research external training solutions and manage logistics
• Maintain training records and monitor learning metrics
• Support key L&D programs and internal development initiatives
• Build relationships with stakeholders and provide excellent customer service
• Use learning management systems to support training operations

For a full list of duties, click HERE to review the position description.

You will have
• Relevant experience or tertiary qualifications in L&D, Org Development, or a related field
• Demonstrated initiative and problem-solving skills
• Strong knowledge of Learning Management Systems
• Excellent communication, time management and coordination skills
• Ability to work independently and in collaboration with stakeholders
• A current Driver Licence

Desirable experience includes:
• Knowledge of local government or large corporate environments
• Experience with Success Factors (LMS)
• Experience in training delivery and workshop facilitation

The salary for this opportunity starts at $82,701 (Grade F, Step 1) plus 12% super.

Click HERE to access salary information for all steps within the designated Grade.

What’s on offer
• Permanent full-time role with Local Government benefits
• Make a real impact on workforce development and staff engagement
• Access to health and wellbeing programs
• Accrued Time Off (ATO) arrangements for better work-life balance
• Opportunities for training, growth and internal mobility

For more information, please contact Doaa Fares (Team Leader Learning and Development) at doaa.fares@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Friday, 27 February 2026

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.